About NPS

About NPS | FAQ

About NPS

Q1: What is NPS?

NPS, which is short for Nikon Professional Services, is a Nikon organization designed solely to assist qualified, full-time professional photographers who earn their living using Nikon equipment. The organization is currently operating in approximately 30 countries and regions with primary functions to provide equipment maintenance and repair services and on-site support for professional photographers working at international events.

Q2: Who manages each regional NPS organization?

NPS organizations are managed by the Nikon Group company operating in each country or region.
Original services may be provided at the initiative of the NPS organization of each country or area.

Q3: What is the NPS Global Site?

The NPS Global Site is a website managed by Nikon Corporation mainly for professional photographers. It offers an outline of NPS activities, countries and areas covered and contact information, etc.

Q4: Who manages the NPS Global Site?

The NPS Global Site is managed by Nikon Corporation.

Q5: Is there global membership?

There is no common global NPS membership system apart from the NPS membership systems operated and managed by individual countries or regions.
However, members traveling abroad are provided NPS support and services at the designated service centers. Please refer to the Support and Services page of this site for an outline of the services.
Original services may be provided at the initiative of the NPS organization of each country or area.

Q6: What are the member benefits of NPS?

The benefits include priority support and services at the NPS service centers of the member's home country and NPS service centers operated by Nikon Group companies at working locations, etc.
Please refer to the Support and Services page of this site for an outline of the services.
Original services may be provided at the initiative of the NPS organization of each country or area.

About admission

Q1: What are the requirements for NPS membership?

To become a member of NPS, you should be a full-time professional photographer owning and using a certain amount of Nikon equipment. In addition, there are further membership requirements imposed by regional NPS organizations.

Q2: How do I apply for NPS membership?

Information about admission is available at regional NPS websites or by contacting regional NPS organizations directly.

Q3: Is there a charge for NPS membership?

An admission fee and annual membership fee may be required according to each country or area.

Q4: There is no NPS office in my country. Can I still apply for NPS membership?

There may not be an NPS organization depending on the country or area.
Please refer to the NPS Global Network page of this site for inquiries.

Q5: Can I apply for NPS membership in more than one country?

It is not possible to register NPS membership in more than one country or area.
If you relocate to another country and there is an NPS organization that covers the country or area, you must newly apply for admission.

Q6: I am a member of a professional service organization of another manufacturer. Can I apply for NPS membership, too?

If you are a member of another professional service organization, you can apply for NPS membership if you meet the admission requirements of the regional NPS organization.

Q7: Where can I ask other questions about admission?

Please refer to the contact information of the regional NPS organization that you would like to apply for admission to on the NPS Global Network page of this site for inquiries.

About NPS services

Q1: If I experience equipment problems when I travel abroad, should I contact the nearest NPS or the NPS of my home country?

Please contact the nearest service center indicated on the Global Support and Service Network page of this site.
If there is no conveniently located service center, please contact an NPS representative in your home country.

Q2: Where can I ask other questions about NPS services?

Please refer to the Support and Services page of this site for an outline of the services.
Original services may be provided at the initiative of the NPS organization of each country or area. Please refer to the contact information of the regional NPS organization on the NPS Global Network page of this site for inquiries.

About purchase, inspection and repair of equipment

Q1: Where can I ask questions about purchase, inspection and repair of equipment?

Please refer to the Support and Services page of this site for an outline of the services.
Original services may be provided at the initiative of the NPS organization of each country or area. Please refer to the contact information of the regional NPS organization on the NPS Global Network page of this site for inquiries.