Troubleshooting Remote Camera Connections

Incorrect IP Addresses

Check that the correct remote camera IP addresses (0 Connecting Z 9 Cameras to FTP Servers, Connecting D6 Cameras to FTP Servers, and Connecting D5 Cameras to FTP Servers for the Z 9, D6, and D5, respectively) have been entered on the master camera or in the NX Field app.

If you are using a master camera, check that the correct IP addresses have been entered in the master camera’s remote camera list (0 Configuring Cameras for Use in the Master Role, Configuring Cameras for Use in the Master Role, and Configuring Cameras for Use in the Master Role for the Z 9, D6, and D5, respectively).
If you are using the NX Field app, check that the correct IP addresses have been entered in the app’s remote camera list (0 Adding Cameras to the Remote Camera List and Adding Cameras to the Remote Camera List for iPhones and iPads, respectively).

Check that none of the remote cameras share an IP address (0 Connecting Z 9 Cameras to FTP Servers, Connecting D6 Cameras to FTP Servers, and Connecting D5 Cameras to FTP Servers for the Z 9, D6, and D5, respectively) with the master camera, iPhone, or iPad.

If you are using a master camera, check the master camera’s IP address (0 Connecting Z 9 Cameras to FTP Servers, Connecting D6 Cameras to FTP Servers, and Connecting D5 Cameras to FTP Servers for the Z 9, D6, and D5, respectively).
If you are using the NX Field app, check the IP address for the iPhone (0Ethernet Settings) or iPad (0Ethernet Settings).

Check that the group name selected on the remote cameras (0 Choosing a Group Name, Choosing a Group Name, and Choosing a Group Name for the Z 9, D6, and D5, respectively) matches that selected on the master camera or in the NX Field app.

If you are using a master camera, check the group name selected on the master camera (0 Choosing a Group Name, Choosing a Group Name, and Choosing a Group Name for the Z 9, D6, and D5, respectively).
If you are using the NX Field app, check the group name selected in the app (0 Choosing a Group Name and Choosing a Group Name for iPhones and iPads, respectively).